Find your nearest
licensed agent...

NALS Service Standards

All NALS licensed firms have made a commitment to maintaining defined standards of service to any landlords they represent and to their tenants. These include:

  • Inclusion under a Client Money Protection scheme
  • Providing a written complaints procedure with access to independent redress
  • Holding a Professional Indemnity Policy which can help pay to rectify problems in the unfortunate event that they occur
  • Holding a client account where money is held separately to the operating funds of the firm and meeting strict accounting standards

These requirements are designed to protect both the landlord and the tenant.

Application Portal

Start an online application to join NALS today.

Register »

Or continue an existing one.

Alternatively you can download our offline forms.

NALS Professional Development: Find out more Apply Online Now

Landlords and Tenants.
Get genuine peace of mind.

Any agent bearing the NALS logo meets industry standards for customer service as well as being part of a Client Money Protection Scheme and offering independent redress.

©2015 Approved Letting Scheme Ltd t/a National Approved Letting Scheme (NALS). Company No 3664069
Registered Office: Cheltenham Office Park, Hatherley Lane, Cheltenham GL51 6SH
NALS Terms & Conditions / Privacy & Cookie Policy

an Inspired site