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Useful links

DirectGov
www.direct.gov.uk
The official UK Government website for citizens.

Department for Communities and Local Government
www.communities.gsi.gov.uk
The Government Department which promotes community cohesion and equality and sets policy on local government, housing, urban regeneration, planning and fire and rescue.

Office of Fair Trading
www.oft.gov.uk
The OFT is responsible or promoting and protecting consumer interest

Citizens Advice
www.citizensadvice.org.uk
CAB offers help and advice on everyone’s rights and responsiblities.

Shelter
www.shelter.org.uk
A housing charity offering advice on homelessness and housing issues.

Crisis
www.crisis.org.uk
A housing charity for single homeless people.

LEASE
www.lease-advice.org
The Leasehold Advisory Service provides free advice on residential leasehold law

The Property Ombudsman Scheme
www.tpos.co.uk
An  adjudication mechanism for dealing with complaints about estate and letting agents

Ombudsman Services Property
www.ombudsman-services.org
An adjudication mechanism for dealing with complaints about estate and letting agents.

Tenancy Deposit Schemes
There are there statutory deposit schemes operating in England Wales:
www.mydeposits.co.uk
www.depositprotection.com
www.thedisputeservice.co.uk

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