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Why choose a NALS licensed firm?

As a landlord or tenant, using a firm that's licensed by the NALS scheme has an awful lot to offer. Because of the strict criteria for licensing the NALS logo provides tenants and landlords with great peace of mind.

Any member of NALS has to meet to the following criteria:

  • Have in place an insurance policy to pay to rectify mistakes in the unfortunate event that they occur (Professional Indemnity Insurance)
  • Have a client account where money is held separately to the operating funds of the firm
  • Be part of a Client Money Protection Scheme
  • Commit to offer services to landlords and tenants meeting NALS Service Standards
  • Have a written Customer Complaints Procedure which offers independent redress should any complaint from a landlord or tenant not be re-solved in-house

Be sure to look for the NALS licensed firm stamp which demonstrates that the firm is part of our Scheme.

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Landlords and Tenants.
Get genuine peace of mind.

Any agent bearing the NALS logo meets industry standards for customer service as well as being part of a Client Money Protection Scheme and offering independent redress.

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