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What is NALS?

NALS is the National Approved Letting Scheme, and is the most respected and recognised scheme of its type; offering superb value for money for agents, and complete peace of mind for tenants and landlords.

We offer a completely independent licensing scheme. That means people can have confidence in any firm using the NALS logo, because they know every single accredited firm has had to agree to:

  • Meet defined standards of customer service
  • Be part of a Client Money Protection Scheme
  • Have a written customer complaints procedure offering independent redress through an ombudsman.
  • Have current Professional Indemnity Insurance
  • Have a designated client bank account

These requirements, and service standards, provide protection and security for both the tenant and the landlord.

Find out more about the licensing procedure

If you have any questions about any aspect of the NALS licensing procedure, e-mail us on or call 01242 581712

If you want to check if a particular firm is part of the scheme, just use the search facility at the top of the page.

If you're an agent who wishes to register, simply download an application form and apply to become NALS licensed.

Application Portal

Start an online application to join NALS today.

Register »

Or continue an existing one.

Alternatively you can download our offline forms.

NALS Professional Development: Find out more Apply Online Now

Landlords and Tenants.
Get genuine peace of mind.

Any agent bearing the NALS logo meets industry standards for customer service as well as being part of a Client Money Protection Scheme and offering independent redress.

©2015 Approved Letting Scheme Ltd t/a National Approved Letting Scheme (NALS). Company No 3664069
Registered Office: Cheltenham Office Park, Hatherley Lane, Cheltenham GL51 6SH
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