What is NALS?
NALS is the National Approved Letting Scheme, and is the most respected and recognised scheme of its type; offering superb value for money for agents, and complete peace of mind for tenants and landlords.
We offer a completely independent licensing scheme. That means people can have confidence in any firm using the NALS logo, because they know every single accredited firm has had to agree to:
- Meet defined standards of customer service
- Be part of a Client Money Protection Scheme
- Have a written customer complaints procedure offering adjudication through a redress scheme
- Have current Professional Indemnity Insurance
- Have a dedicated client bank account designated as only holding clients’ money
These requirements, and service standards, provide protection and security for both the tenant and the landlord.