Find your nearest
licensed agent...

Useful links

DirectGov – www.direct.gov.uk

The official UK Government website for citizens.

Department for Communities and Local Government – www.communities.gsi.gov.uk

The Government Department which promotes community cohesion and equality and sets policy on local government, housing, urban regeneration, planning and fire and rescue.

Citizens Advice – www.citizensadvice.org.uk

CAB offers help and advice on everyone’s rights and responsiblities.

Shelter – www.shelter.org.uk

A housing charity offering advice on homelessness and housing issues.

Crisis – www.crisis.org.uk

A housing charity for single homeless people.

LEASE – www.lease-advice.org

The Leasehold Advisory Service provides free advice on residential leasehold law.

The Property Ombudsman Scheme – www.tpos.co.uk

An  adjudication mechanism for dealing with complaints about estate and letting agents

Which – www.which.co.uk

The consumer champion helping you to make informed choices on goods and services. Click here for their useful buy to let guide.

Ombudsman Services Property – www.ombudsman-services.org

An adjudication mechanism for dealing with complaints about estate and letting agents.

Property Redress Scheme – www.theprs.co.uk

An adjudication mechanism for dealing with complaints about lettings and property management agents.

Tenancy Deposit Schemes

There are three statutory deposit schemes operating in England and Wales:
www.mydeposits.co.uk
www.depositprotection.com
www.thedisputeservice.co.uk

Full details of Deposit Schemes in Scotland can be found here www.scotland.gov.uk

Application Portal

Start an online application to join NALS today.

Register »

Or continue an existing one.

Alternatively you can download our offline forms.

NALS Professional Development: Find out more Apply Online Now

Landlords and Tenants.
Get genuine peace of mind.

Any agent bearing the NALS logo meets industry standards for customer service as well as being part of a Client Money Protection Scheme and offering independent redress.

©2015 Approved Letting Scheme Ltd t/a National Approved Letting Scheme (NALS). Company No 3664069
Registered Office: Cheltenham Office Park, Hatherley Lane, Cheltenham GL51 6SH
NALS Terms & Conditions / Privacy & Cookie Policy

an Inspired site